Return & Exchange Policy

Effective Date: August 3, 2026

Brand Name: CHIU STYLE

Website: https://www.chiustyle.com

Thank you for shopping at CHIU STYLE. We want you to love your sustainable, plant-based leather accessories. If you are not entirely satisfied with your purchase, we are here to help.

1. Eligibility for Returns & Exchanges

  • Timeframe: You have 14 calendar days from the date you received your item to request a return or exchange.
  • Condition: To be eligible for a return or exchange, your item must be unused, in the same condition that you received it, and in its original packaging (including tags and protective wrappings).
  • Non-Returnable Items:
    • Custom or personalized orders (unless defective).
    • Gift cards.
    • Items showing signs of wear, use, or damage not caused by shipping.

2. How to Initiate a Return or Exchange

To start a return or exchange, please follow these steps:

  1. Contact us at with your order number and the reason for your return or exchange (including photos if the item arrived damaged or defective).
  2. If your request is approved, we will provide you with the return instructions and the return shipping address.
  3. Please securely pack the item in its original packaging and send it back using a trackable shipping service.

3. Shipping Costs for Returns

  • Change of Mind: If you are returning an item because you changed your mind, you will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
  • Defective or Wrong Items: If you received a defective, damaged, or incorrect item, CHIU STYLE will cover the return shipping costs or provide a prepaid return label.

4. Refunds (If Applicable)

  • Once we receive and inspect your returned item, we will send you an email to notify you that we have received it.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days (typically 5–10 business days, depending on your bank or payment provider).

5. Exchanges

  • We replace items if they are defective or damaged. If you need to exchange it for a different color or a different item, send us an email at chiuss@chiustyle.com to check stock availability before sending the product back.

6. Contact Us

If you have any questions regarding returns, exchanges, or refunds, please reach out to us: